The English version is here for a better understanding. However the French version prevails.
General terms applicable to online sales of services by Paris Ile-de-France CCI, the Chamber of Commerce and Industry of Normandy and Business France
1.1. These General Terms of Sale, or GTS, apply exclusively to the sale of the following service: business meetings, organized as part of SIAL 2018 by the Chamber of Commerce and Industry of Paris Ile-de-France (Paris Ile-de-France CCI), the Chamber of Commerce and Industry of Normandy and Business France, via the website located at https://b2bsialparis2018.converve.io (hereinafter referred to as ' the site ').
2.1. The purpose of these GTS is to establish the conditions under which Paris Ile-de-France CCI, the Chamber of Commerce and Industry of Normandy and Business France undertake to sell a service, which is described at and may be ordered via the website found at the following address: https://b2bsialparis2018.converve.io.
2.2. These terms shall apply regardless of any clauses that may appear in the customer's documents and in particular in its general terms of purchase.
- Description of the service:
The proposed provision of services covers the organization and planning of a custom schedule of business meetings to be held among participants in the business convention at SIAL 2018. This service, arranging meetings with buyers, is a personalized service, tailored to the needs of suppliers, who for the purposes of these terms and conditions are the customers receiving the service described.
- Contract scope
4.1. These GTS, along with any special terms of sale and/or the quotation or purchase order, constitute the entire agreement between the parties. The parties therefore may not have recourse to any other document, contract or exchange made prior to the confirmation of the purchase order.
4.2. Where provided for specific products or services, special terms of sale may provide further detail or supplement these GTS. In case of conflict between said special terms of sale and these GTS, the provisions of the special terms of sale shall prevail.
4.3. If any of the provisions of these GTS are declared void or deemed unwritten by a competent court, the other provisions thereof shall remain in full force and shall be interpreted in such a way as to respect the original intent of the parties.
4.4. These GTS may be modified at any time. The applicable version of these GTS shall be the version online at the site at the time of the order. The customer shall read and accept the same by marking the box provided for such purpose before confirming the order.
- Commercial Documents and Scope of Supply
5.1. The site shall be kept permanently accessible, subject however to maintenance and repair periods, server updates, and potential unexpected downtime.
5.2. Offers and prices are valid only while visible on the site and while supplies last. Where appropriate, the customer will be informed as soon as possible of the unavailability of goods or services ordered by postal or electronic mail.
5.3. The photographs, visuals and descriptions provided in the commercial documents published on the site are not contractually binding. Paris Ile-de-France CCI, the Chamber of Commerce and Industry of Normandy, and Business France shall not be held liable for any errors occurring therein.
5.4. Paris Ile-de-France CCI, the Chamber of Commerce and Industry of Normandy, and Business France reserve in any case the right to cancel the event if the minimum number of registrants or participants is not reached. The amounts collected will be refunded, but no compensation will be due.
- Prices, delivery fees and retention of title
6.1. Prices are quoted in Euros, in gross and net amounts.
6.2. Paris Ile-de-France CCI, the Chamber of Commerce and Industry of Normandy, and Business France reserve the right to modify the prices at any time without notice. The applicable price is the price indicated on the site at the time of order confirmation.
6.3. The service price shall be paid according to the terms given on the site. Online payment shall be made by bank card after confirmation of the meetings requested by the suppliers and accepted by the buyers concerned, and after confirmation of the meetings among suppliers or between suppliers and laboratories. The bank cards accepted are Carte Bleue, Visa, Mastercard, and American Express.
6.4. The secure payment platform used (in VAD SSL mode) is Mercanet, from the BNP-Paribas group. Mercanet payment complies with the regulations governing remote sales and online payment. It also complies with the regulations applicable to the card networks accepted.
In case of non-payment within 5 calendar days of invoicing, the meetings arranged for the customer (the party ordering the service) will be canceled.
7.1. Contractual information is provided in French or English (only the French version is legally binding).
7.2. Under the provisions of the French Civil Code concerning the electronic execution of contracts, the sale shall be validly executed only after the customer has had the opportunity to verify the details of the order and its total price, correct any errors and confirm acceptance.
The customer shall place the order via the site after having read and accepted these GTS and any possible special terms of sale that may apply. The customer shall then be automatically directed to the online store of Paris Ile-de-France CCI to make payment.
7.3. Paris Ile-de-France CCI shall acknowledge receipt of the order by email.
7.4. For invoicing purposes, the customer agrees to provide Paris Ile-de-France CCI with a postal address. Paris Ile-de-France CCI shall not be held liable for postal address entry errors.
7.5. Invoices may be downloaded in PDF format via a link sent to the email address indicated by the customer when ordering. In exceptional cases they may be sent in paper form, upon express customer request.
- Obligations of the parties
8.1. Obligations of Paris-Ile-de-France CCI, the Chamber of Commerce and Industry of Normandy and Business France
8.1.1. The provision of the Business Meetings service offered by Paris Ile-de-France CCI, the Chamber of Commerce and Industry of Normandy and Business France shall render them subject to a best efforts obligation. Paris Ile-de-France CCI, the Chamber of Commerce and Industry of Normandy and Business France undertake in particular to provide all the appropriate human resources and attention necessary for the proper performance of their services.
8.1.2. The service shall be performed on the basis of the information and documents sent by the customer to Paris Ile-de-France CCI, the Chamber of Commerce and Industry of Normandy and Business France in writing, via the site, or during their interviews and face-to-face exchanges. They are considered true and correct. Paris Ile-de-France CCI, the Chamber of Commerce and Industry of Normandy and Business France decline any liability in case of omission, insufficiency, inaccuracy or error in the information or documents provided to them by the customer.
8.1.3. In regard to the business meetings, only default on the part of the buyer, after payment has been made by the supplier customer, will result in the reimbursement of payment up to the limit of the service price.
8.1.4. If Paris Ile-de-France CCI, the Chamber of Commerce and Industry of Normandy and Business France are held liable, any compensation the customer may claim shall be limited to the service price.
8.2 Obligations of the Customer
8.2.1. The customer agrees to pay the price and respect the payment procedures and deadlines indicated on the site and/or on the special terms of sale and/or the quotation or purchase order.
8.2.2. The customer agrees to provide Paris Ile-de-France CCI, the Chamber of Commerce and Industry of Normandy and Business France with the appropriate means to provide their services. In particular, the customer undertakes to attend the trade show by its own means, to appear for its meetings as scheduled, and to provide any information and documents necessary for Paris Ile-de-France CCI, the Chamber of Commerce and Industry of Normandy and Business France to provide their services.
8.2.3. If non-compliance with these obligations renders impossible the provision of services by Paris Ile-de-France CCI, the Chamber of Commerce and Industry of Normandy and Business France, the resulting termination of the contract shall not entitle the customer to any reimbursement.
- Confidentiality and protection of personal data
9.1. Information provided by the customer to Paris Ile-de-France CCI, the Chamber of Commerce and Industry of Normandy and Business France is considered strictly confidential insofar as it has not been made public by other means. The deliverable(s) produced by Paris Ile-de-France CCI, the Chamber of Commerce and Industry of Normandy and Business France on behalf of the customer, shall be kept strictly confidential and shall become the property of the customer. Paris Ile-de-France CCI, the Chamber of Commerce and Industry of Normandy and Business France undertake not to disseminate or disclose the same to third parties without the express agreement of the customer as long as this information has not been made public.
9.2. The data collected by Paris Ile-de-France CCI, the Chamber of Commerce and Industry of Normandy and Business France is intended for use in the administrative management of customers and for service delivery oversight. No personal information shall be transferred to third parties, whether free of charge or at any price.
9.3. Pursuant to the "Computing and Civil Liberties" law of January 6, 1978 and the European General Data Protection Regulation (GDPR) of April 27, 2016, no. 2016/679, the customer has the right to contact the Personal Data Protection Officer at the email address email@example.com for any questions regarding the management of their data, by providing proof of identity. Customers may thereby exercise the right of access to data concerning them and have it corrected or deleted. Customers also have the right to personal data portability. As a last resort, if they have further questions, customers may consult the French supervisory authority, CNIL.
- Valid communications and contract archiving
10.1. Except where specific formalities are expressly required by the special terms of sale and/or the quotation or purchase order, the customer recognizes the validity and probative value of electronic mail (e-mails) and facsimile (faxes) communications exchanged with Paris Ile-de-France CCI, the Chamber of Commerce and Industry of Normandy and Business France in the contract execution context, and grants them the same legal force as postal mail.
10.2. Paris Ile-de-France CCI archives contracts for a period of ten years. Customers may access the contracts to which they are party by submitting a request in writing to the following address: firstname.lastname@example.org.
Paris Ile-de-France CCI, the Chamber of Commerce and Industry of Normandy and Business France shall not in any event be held liable for any delayed performance, incomplete performance or non-performance of the contract imputable to the customer or associated with a case of force majeure.
- Applicable law - competent courts
Any dispute in connection with this service and the application or interpretation of these general terms of sale shall be governed by French law. The courts of Paris shall have exclusive jurisdiction to resolve any dispute or disagreement in connection with the same.
- Customer relations